A policy of The Metal Tree is to ensure that we deliver within two working days from the initial receipt of order or when the payment is made either through debit/credit card or from a clearance of a cheque payment. With larger orders typically 10 or more units of the same item we aim to dispatch within 7 working days.
All products bought from The Metal Tree will be delivered on a next day delivery to the customer as long as the delivery address is inside mainland UK. Depending on the product which is ordered; we have agreements in place with Interlink Express, Royal Mail, Parcelforce and TNT to delivery on a next working day basis. You will receive a text and tracking number informing you with an ETA on the day of delivery.
There is a section on the delivery information page when you are checking out; which allows you to make a special delivery request like ‘leave by side gate if no one is in’. If this is necessary we will pass on this information to the courier.